F A Q

Questions about Ordo

• How do I replace my brush head?
• How often should I change my brush head?
• What makes Ordos brushes so great?
• Why should I choose an Electric Toothbrush.

My Account

• Can I change the interdental brushes I receive?
• Do I have to subscribe when I buy?
• How can I pay for my order/subscription?
• How do I change my subscription?
• How do I reset my password?
• How do I update my personal/card details?

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Delivery & Returns

• How can I track my package?
• How long will my order take to arrive?
• My Ordo order has not arrived.
• What are the delivery costs?
• What is your returns policy.
• Where do you deliver?

Sonic+ Brush

• 60 Day Money Back Guarantee
• As an existing customer can I upgrade to the new Sonic+ brush?
• How many Brush modes does the Sonic+ brush have?
• What colours does the Sonic+ brush come in?
• What happens if the product is not right for me?
• Why is there a 2-minute timer on the Sonic+ brush?

Portable brush

• How is the portable brush powered?
• How many brush modes does the portable brush have?
• Why is there a 2-minute timer on the Portable brush?