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  1. Ordo Help Center
  2. F A Q

F A Q

Frequently Asked Questions

Questions about Ordo

  • How do I replace my brush head?
  • How often should I change my brush head?
  • Ordo Recycling
  • What makes Ordos brushes so great?
  • Why should I choose an Electric Toothbrush.

My Account

  • Can I change the interdental brushes I receive?
  • Do I have to subscribe when I buy?
  • How can I pay for my order/subscription?
  • How do I change my subscription?
  • How do I reset my password?
  • How do I update my personal/card details?
See all 9 articles

Delivery & Returns

  • Do You Offer International Shipping?
  • How can I track my package?
  • How long will my order take to arrive?
  • My Ordo order has not arrived.
  • What are the delivery costs?
  • What is your returns policy.
See all 7 articles

Sonic+ Toothbrush

  • 60 Day Money Back Guarantee
  • As an existing customer can I upgrade to the new Sonic+ brush?
  • How many Brush modes does the Sonic+ brush have?
  • Ordo Sonic+ Warranty
  • What colours does the Sonic+ brush come in?
  • Why is there a 2-minute timer on the Sonic+ brush?

Hydro Sonic Water Flosser

  • Ordo Hydro Sonic Water Flosser Warranty
  • 60 Day Money Back Guarantee

Sonic Lite Toothbrush

  • How is the Sonic Lite charged?
  • How many brush modes does the Sonic Lite toothbrush have?
  • Why is there a 2-minute timer on the Sonic Lite?
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