We offer a satisfaction guarantee on the Ordo Hydro Sonic Water Flosser. If you don't love your flosser for whatever reason, you can send it back to us for a full refund.
The customer will have to incur the cost of postage to return the product.
If the product was purchased in a dental clinic, please return the brush to the clinic that it was purchased in and they will be able to offer you a refund, are redirect you back to ourselves.
If the product was purchased in a retailer, please contact us at firstname.lastname@example.org and provide a receipt for proof of purchase.
If the product was purchased from ourselves online, please contact us at email@example.com and provide us with your order number.