What is your returns policy.

Both the portable and Sonic+ toothbrush comes with a 1-year warranty from the purchase date or replacement date. If your toothbrush is faulty and has not been damaged, you can return your toothbrush which will be replaced free of charge.

If you are on a subscription plan, the toothbrushes come with an extended warranty for the life of the subscription plan. You can return your toothbrush if it is faulty and has not been damaged which will be replaced free of charge.

The Sonic+ brush comes with a 60-day money-back guarantee. If you wish to return your toothbrush, please see 60 Day Money Back Guarantee.

You can also return refills within 14 days of delivery as long as the package has been unopened, however, we do not offer free returns postage. Please contact hello@ordolife.com